It’s unlikely that you’ll have missed it, but just in case, today is World Mental Health Day and the theme this year is all about wellbeing in the workplace. To their credit, numerous high profile individuals, including Lloyds Bank chief executive Antonio Horta-Osorio and Geoff McDonald from Minds at Work (and former Global VP of Human Resources at Unilever) have been open about the difficulties they’ve encountered, largely driven by stress in the workplace.
Many big companies and professional organisations have called for a greater focus on mental wellbeing, but the stigma associated with asking for help is enormous. According to the PRCA, 59% of PR and communications practitioners say they’ve experienced mental illness, yet only 37% would approach their managers to talk about the challenges they’re facing.
As leaders, we have a responsibility to create the right environment for people to flourish and that means cultures which enable individuals to openly seek help when they need it, hopefully before they reach a crisis point. It’s not rocket science – to be compassionate, to look out for people’s welfare and to identify those who need support – but it’s also not something that’s focused on in management skills training. There’s always an element on how to manage performance (usually how to give constructive feedback, swiftly followed by how to manage underperformers out of the business), but not on how to help people who really need it.
And, because once the subject of mental ill-health comes up in businesses, HR departments get anxious about legal liabilities and confidentiality in a way that physical illness doesn’t seem to provoke, it’s all conducted behind closed doors. People ‘disappear’ from work, returning a few weeks later surrounded by rumours, unless they decide to be open themselves about what’s happened to them, all of which adds to the stigma.
Let’s train our young managers and leaders on how to spot people who’re burning out, but more than that, we need to keep talking and sharing our experiences. Presenteeism continues to be a curse in our industry, particularly for the ambitious, so highlighting the successes of flexible working and insisting that people balance their lives is an important leadership task. Yes, we can lead by example, but we also need to take action so that at all levels, our teams are able to manage their working pattern and preserve their physical and mental health as they build their careers.
Want to take that first step? Having been fortunate enough to hear Geoff McDonald speak very eloquently about how to create “mentally and emotionally healthy and human workplaces where individuals can flourish and organisations prosper” I can thoroughly recommend Minds at Work as a good place to start: www.mindsatworkmovement.com
Let me know how you get on.